Privacy Policy

Application

Privacy Policy

Last Updated: 2026-01-28
This Privacy Policy describes how MoveBone ("we," "us," or "our") collects, uses, and discloses your information when you use our website (movebone.com) and our mobile application (the "App").

By using the App, you agree to the collection and use of information in accordance with this policy.

1. Nature of the Application (Wellness Disclaimer)

Important: MoveBone is an educational and informational wellness application. It is not intended to diagnose, treat, cure, or prevent any disease or medical condition. The exercises and information provided are for educational purposes only and should not be considered medical advice. The facial asymmetry analysis, routines, and exercises provided are for cosmetic and aesthetic self-improvement purposes only. They are not intended to diagnose, treat, cure, or prevent any medical condition (such as malocclusion, dysmorphia, or skeletal disorders) Always consult with a qualified healthcare professional before beginning any new exercise program or if you have concerns about your health.

2. Information We Collect

A. Personal account information

When you create an account, we collect

• Email address

• Password (encrypted)

• Account preferences (e.g., Free vs. Premium status)

B. Facial Data and Biometrics

To provide our core service—analyzing facial asymmetry—the App processes images of your face.

• How it works: We use computer vision technology (including MediaPipe) to identify facial landmarks (e.g., position of eyes, jawline, nose).

• Data Collected: We collect the coordinate data of these landmarks to calculate symmetry scores.

• User Content: If you choose to save your progress ("Tracking"), we store the photos you upload or capture in our secure database.

• TrueDepth API: If the App utilizes the iOS TrueDepth camera system for depth perception, this data is used solely for real-time measurement on the device and is not shared with third parties.

C. Usage Data

We collect information on how you interact with the App, such as:

• Device type (e.g., iPhone 15, iPad)

• Operating system version

• Timestamps of app access

3. How We Use Your Information

We use the collected data for the following specific purposes:

• Service Delivery: To calculate facial symmetry scores, map landmarks and suggest relevant aesthetic posture routines.

• Progress Tracking: To store your history of photos, scores, and landmarks so you can visualize changes over time (Premium feature).

• Account Management: To manage your subscription across our web and mobile platforms.

4. Data Storage and Security

• Backend Services: We use Supabase (a secure, enterprise-grade backend provider) to store user data and images and process landmark data

• Encryption: All data transmitted between your device and our servers is encrypted using SSL/TLS. Your stored images are protected by Row Level Security (RLS) protocols, ensuring only you can access your own files.

• Local Processing: Wherever possible, facial landmark detection is performed locally on your device to minimize data transmission.

5. Third-Party Disclosures

We do NOT sell your facial data or personal information to data brokers or advertisers.

We only share data with service providers essential to the App's operation:

Supabase: For database hosting, landmark analysis and authentication.

Apple: For processing In-App Purchases and crash reporting.

6. Retention of Data

We retain your facial images and account data after account inactivity to allow reactivation. Accounts and their data inactive for an extended period of time will be deleted from the database. You may delete your specific images or your entire account at any time within the App settings. Upon account deletion, all associated data is permanently purged from our servers.

7. Your Rights (GDPR & CCPA)

Depending on your location, you may have the right to:

• Access the personal data we hold about you.

• Request the correction of inaccurate data.

• Request the deletion of your data ("Right to be Forgotten").

• Export your data.

To exercise these rights, please contact us at: support@movebone.com

If you want your data to be deleted, we will always respect that wish. Simply delete your account from the settings screen in your IOS app or webapp or contact us for manual deletion.

8. Children’s Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. You are advised to review this page periodically for any changes.

Website

Movebone.com website is owned by MoveBone, which is a data controller of your personal data.

We have adopted this Privacy Policy, which determines how we are processing the information collected by Movebone.com, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using Movebone.com website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

Personal information we collect:

When you visit the Movebone.com, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information and other information you provide using the app.) during registration to be able to fulfill the agreement.

Why do we process your data?

Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.

You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via digitaliserad@hotmail.com.

Your rights:

If you are a European resident, you have the following rights related to your personal data:

• The right to be informed.

• The right of access.

• The right to rectification.

• The right to erasure.

• The right to restrict processing.

• The right to data portability.

• The right to object.

• Rights in relation to automated decision-making and profiling.

If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.

Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Information security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to digitaliserad@hotmail.com.